APA Style

NAINGGOLAN, SAITO TINDANGI PARLUHUTAN, SUBROTO, ASTO SUNU. (2001). QUALITATIVE ANALYSIS OF IMPLEMENTING ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT IN HOTEL INUDSTRY . Salemba, Jakarta: Magister Manajemen FEB UI.

Chicago Style

NAINGGOLAN, SAITO TINDANGI PARLUHUTAN, SUBROTO, ASTO SUNU. QUALITATIVE ANALYSIS OF IMPLEMENTING ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT IN HOTEL INUDSTRY. Salemba, Jakarta: Magister Manajemen FEB UI, 2001. Computer File.

MLA Style

NAINGGOLAN, SAITO TINDANGI PARLUHUTAN, SUBROTO, ASTO SUNU. QUALITATIVE ANALYSIS OF IMPLEMENTING ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT IN HOTEL INUDSTRY. Salemba, Jakarta: Magister Manajemen FEB UI, 2001. Computer File.

Turabian Style

NAINGGOLAN, SAITO TINDANGI PARLUHUTAN, SUBROTO, ASTO SUNU. QUALITATIVE ANALYSIS OF IMPLEMENTING ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT IN HOTEL INUDSTRY. Salemba, Jakarta: Magister Manajemen FEB UI, 2001. Computer File.