APA Style
DANISWORO, DYAN, ZULKIEFLIMANSYAH. (2003).
ACHIEVING CUSTOMER SATISFACTION THROUGH CUSTOMER RELATIONSHIP MANAGEMENT .
Salemba, Jakarta:
Magister Manajemen FEB UI.
Chicago Style
DANISWORO, DYAN, ZULKIEFLIMANSYAH.
ACHIEVING CUSTOMER SATISFACTION THROUGH CUSTOMER RELATIONSHIP MANAGEMENT.
Salemba, Jakarta:
Magister Manajemen FEB UI,
2003.
Computer File.
MLA Style
DANISWORO, DYAN, ZULKIEFLIMANSYAH.
ACHIEVING CUSTOMER SATISFACTION THROUGH CUSTOMER RELATIONSHIP MANAGEMENT.
Salemba, Jakarta:
Magister Manajemen FEB UI,
2003.
Computer File.
Turabian Style
DANISWORO, DYAN, ZULKIEFLIMANSYAH.
ACHIEVING CUSTOMER SATISFACTION THROUGH CUSTOMER RELATIONSHIP MANAGEMENT.
Salemba, Jakarta:
Magister Manajemen FEB UI,
2003.
Computer File.