APA Style

KALALO, NICHOLAS PATRA. (2011). CUSTOMER SATISFACTION ANALYSIS USING CUSTOMER INFORMATION SATISFACTION ( CIS ) METHOD : A CASE STUDY OF PANORAMA TOURS WEBSITE . Salemba, Jakarta: Magister Manajemen FEB UI.

Chicago Style

KALALO, NICHOLAS PATRA. CUSTOMER SATISFACTION ANALYSIS USING CUSTOMER INFORMATION SATISFACTION ( CIS ) METHOD : A CASE STUDY OF PANORAMA TOURS WEBSITE. Salemba, Jakarta: Magister Manajemen FEB UI, 2011. Text.

MLA Style

KALALO, NICHOLAS PATRA. CUSTOMER SATISFACTION ANALYSIS USING CUSTOMER INFORMATION SATISFACTION ( CIS ) METHOD : A CASE STUDY OF PANORAMA TOURS WEBSITE. Salemba, Jakarta: Magister Manajemen FEB UI, 2011. Text.

Turabian Style

KALALO, NICHOLAS PATRA. CUSTOMER SATISFACTION ANALYSIS USING CUSTOMER INFORMATION SATISFACTION ( CIS ) METHOD : A CASE STUDY OF PANORAMA TOURS WEBSITE. Salemba, Jakarta: Magister Manajemen FEB UI, 2011. Print.