APA Style
BORDOLOI, SANJEEV, FITZSIMMONS, JAMES A., FITZSIMMONS, MONA J.. (2019).
SERVICE MANAGEMENT: OPERATIONS, STRATEGY, INFORMATION TECHNOLOGY (9th. ed.).
New York:
McGraw-Hill.
Chicago Style
BORDOLOI, SANJEEV, FITZSIMMONS, JAMES A., FITZSIMMONS, MONA J..
SERVICE MANAGEMENT: OPERATIONS, STRATEGY, INFORMATION TECHNOLOGY.
9th. ed.
New York:
McGraw-Hill,
2019.
Text.
MLA Style
BORDOLOI, SANJEEV, FITZSIMMONS, JAMES A., FITZSIMMONS, MONA J..
SERVICE MANAGEMENT: OPERATIONS, STRATEGY, INFORMATION TECHNOLOGY.
9th. ed.
New York:
McGraw-Hill,
2019.
Text.
Turabian Style
BORDOLOI, SANJEEV, FITZSIMMONS, JAMES A., FITZSIMMONS, MONA J..
SERVICE MANAGEMENT: OPERATIONS, STRATEGY, INFORMATION TECHNOLOGY.
9th. ed.
New York:
McGraw-Hill,
2019.
Print.