APA Style

PATTERSON, KERRY, GRENNY, JOSEPH, MCMILLAN, RON, SWITZLER, AL. (2012). CRUCIAL CONVERSATIONS: TOOLS FOR TALKING WHEN STAKES ARE HIGH (2nd. ed.). New York: McGraw-Hill.

Chicago Style

PATTERSON, KERRY, GRENNY, JOSEPH, MCMILLAN, RON, SWITZLER, AL. CRUCIAL CONVERSATIONS: TOOLS FOR TALKING WHEN STAKES ARE HIGH. 2nd. ed. New York: McGraw-Hill, 2012. Text.

MLA Style

PATTERSON, KERRY, GRENNY, JOSEPH, MCMILLAN, RON, SWITZLER, AL. CRUCIAL CONVERSATIONS: TOOLS FOR TALKING WHEN STAKES ARE HIGH. 2nd. ed. New York: McGraw-Hill, 2012. Text.

Turabian Style

PATTERSON, KERRY, GRENNY, JOSEPH, MCMILLAN, RON, SWITZLER, AL. CRUCIAL CONVERSATIONS: TOOLS FOR TALKING WHEN STAKES ARE HIGH. 2nd. ed. New York: McGraw-Hill, 2012. Print.