APA Style
SANFILIPPO, BARBARA. (1990).
FIVE-STAR SERVICE SOLUTIONS: WINNING IDEAS FOR ACHIEVING EXCEPTIONAL SERVICE IN TODAY'S FINANCIAL INSTITUTIONS .
Naperville, USA:
Financial Sourcebooks.
Chicago Style
SANFILIPPO, BARBARA.
FIVE-STAR SERVICE SOLUTIONS: WINNING IDEAS FOR ACHIEVING EXCEPTIONAL SERVICE IN TODAY'S FINANCIAL INSTITUTIONS.
Naperville, USA:
Financial Sourcebooks,
1990.
Text.
MLA Style
SANFILIPPO, BARBARA.
FIVE-STAR SERVICE SOLUTIONS: WINNING IDEAS FOR ACHIEVING EXCEPTIONAL SERVICE IN TODAY'S FINANCIAL INSTITUTIONS.
Naperville, USA:
Financial Sourcebooks,
1990.
Text.
Turabian Style
SANFILIPPO, BARBARA.
FIVE-STAR SERVICE SOLUTIONS: WINNING IDEAS FOR ACHIEVING EXCEPTIONAL SERVICE IN TODAY'S FINANCIAL INSTITUTIONS.
Naperville, USA:
Financial Sourcebooks,
1990.
Print.