5 1 10 TIPS, TACTICS, AND RULES FOR EFFECTIVE WORKPLACE TEAMS MACKIN, DEBORAH Primary Author mixed material 9780814474396 New York AMACOM 2007 1806.jpg.jpg TOOLS FOR TALKING WHEN STAKES ARE HIGH PATTERSON, KERRY Primary Author GRENNY, JOSEPH Primary Author MCMILLAN, RON Primary Author SWITZLER, AL Primary Author mixed material 9780071771320 New York McGraw-Hill 2012 crucial_conversations_2nd.jpg.jpg THE ONE THING THAT CHANGES EVERYTHING COVEY, STEPHEN M. R. Primary Author mixed material 9781416538165 New York The Free Press 2006 the_speed_of_trust.jpg.jpg HOW TO ASSERT YOURSELF, LISTEN TO OTHERS, AND RESOLVE CONFLICTS BOLTON, ROBERT Primary Author mixed material 067162248X New York Simon & Schuster 1986 people_skills.jpg.jpg BUILDING EFFECTIVE RELATIONSHIPS IN YOUR ORGANIZATION REINA, DENNIS S. Primary Author REINA, MICHELLE L. Primary Author mixed material 1576750701 San Francisco Berrett-Koehler Publishers 1999 trust_and_betrayal.jpeg.jpeg