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SERVICE TRANSPORTATION:
PERJALANAN JASA RAHARJA MENCAPAI SERVICE EXCELLENCE
SOBARI, NURDIN
Primary Author
NGGAO, FERDINANDUS S.
Primary Author
PRANOTO, TOTO
Primary Author
SIMANJUNTAK, THAMRIN PH
Primary Author
HABIB, JAJANG
Contributor
mixed material
9789791060172
Jakarta
Lembaga Manajemen Fakultas Ekonomi Uniersitas Indonesia
2017
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THE INFLUENCE OF SERVICE QUALITY, PERCEIVED VALUE, AND CRM ON CUSTOMER LOYALTY:
EVIDENCE FROM INDONESIA’S OIL AND CHEMICAL FREIGHT SHIPPING INDUSTRY
MUDITA, TRIZA
Additional Author
POETI SURYA SAFIRA ADHELIA
Primary Author
mixed material
Salemba, Jakarta
Magister Manajemen FEB UI
2025
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CUSTOMER LOYALTY PADA MASKAPAI LOW COST CARRIER:
PERAN SERVICE QUALITY, PRICE FAIRNESS DAN BRAND IMAGE
SALSABILA, ANGGREANA VERA
Primary Author
ADIWIJAYA, KARTO
Additional Author
mixed material
Salemba, Jakarta
Magister Manajemen FEB UI
2025
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PENGARUH PERSEPSI KEMEWAHAN TERHADAP PERILAKU PEMBELIAN :
PERAN FITUR LAYANAN OBJEKTIF & PERSEPSI SUBYEKTIF (STUDI PADA KONSUMEN SEKOLAH MEWAH)
FITRAHANEFI, MUHYI NUR
Primary Author
ADIWIJAYA, KARTO
Additional Author
mixed material
Salemba, Jakarta
Magister Manajemen FEB UI
2025
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PENGARUH PRICE SENSITIVITY, PRICE LEVEL PERCEPTION, EMOTIONS TOWARD SUPERMARKET, DAN SERVICE QUALITY PERCEPTION TERHADAP REPURCHASE INTENTION:
STUDI PADA KONSUMEN SUPERINDO DI JABODETABEK
NURUNNI’MAH, ELISA HUTAMI
Primary Author
MUDITA, TRIZA
Additional Author
mixed material
Salemba, Jakarta
Magister Manajemen FEB UI
2025
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PENILAIAN KUALITAS LAYANAN BAGI PELANGGAN RITEL DI PT. ANTAM (PERSERO) TBK., UBPP LOGAM MULIA
KUSUMAWARDHANA, AGUNG
Primary Author
BALQIAH, TENGKU EZNI
Additional Author
mixed material
Salemba, Jakarta
Magister Manajemen FEB UI
2012
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KONTRIBUSI HARGA DAN PHARMACY LOCATION TERHADAP LOYALITAS:
MEDIASI SATISFACTION DAN KUNJUNGAN SEBELUMNYA DALAM EKOSISTEM RETAIL FARMASI
RAMADHAN, GLENN CAHYA DWI
Primary Author
BALQIAH, TENGKU EZNI
Additional Author
mixed material
Salemba, Jakarta
Magister Manajemen FEB UI
2024
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EXPLORASI PERAN USER EXPERIENCE DAN E-SERVICE QUALITY TERHADAP CUSTOMER LOYALTY PADA APLIKASI MOBILE COFFE SHOP DI INDONESIA:
MEDIASI CUSTOMER SATISFACTION
NASUTION, SYAHREZA PRAKASA
Primary Author
ADIWIJAYA, KARTO
Additional Author
mixed material
Salemba, Jakarta
Magister Manajemen FEB UI
2024
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PENGARUH KUALITAS SISTEM, KUALITAS INFORMASI, KUALITAS LAYANAN, DAN SELF-EFFICACY TERHADAP FLOW DAN KEPUASAN PESERTA PELATIHAN JARAK JAUH PADA ORGANISASI KEUANGAN PEMERINTAH DI INDONESIA
SETIAWATI, DIANA
Primary Author
MARTDIANTY, FANNY
Additional Author
mixed material
Salemba, Jakarta
Magister Manajemen FEB UI
2024
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PENGARUH INTEGRASI PENDEKATAN MODEL INFORMATION SYSTEM SUCCESS DAN MODEL EXPECTATION CONFIRMATION TERHADAP CONTINUANCE INTENTION FOOD DELIVERY APPLICATIONS
PASARIBU, ENJELITA
Primary Author
ARUAN, DANIEL TUMPAL H.
Additional Author
mixed material
Salemba, Jakarta
Magister Manajemen FEB UI
2024
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