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ANALISA SERVICE QUALITY (SQ) DENGAN METODE SIX SIGMA (STUDI KASUS PADA PT. TR…
ROULI, JULIANAPRADANA, DIMAS EKA

Kualitas layanan sangat mempengaruhi tingkat kepuasan pelanggan dan mendukung daya saing perusahaan. Tingkat kepuasan pelanggan dapat dilihat dari sejumlah keluhan atau komplain yang muncul. Peneli…

Edition
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Call Number
7148
Availability1
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RLC MM FEB-UI
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RLC MM-FEBUI (Library) occupies the right side of the ground floor of the MM FEB UI Building with a reading room capacity of more than 60 people.
 
The MM-FEB UI library service system is closed (closed access); where the user does not have direct access to the collection shelf. Or in other words, users are not allowed to take their own books from the collection shelf

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