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WORKING RELATIONSHIPS: USING EMOTIONAL INTELLIGENCE TO ENHANCE YOUR EFFECTIVENESS WITH OTHERS, REVISED EDITION
From C-level executives to front-line supervisors, the research is clear: emotional competencies are more important than training, IQ, and technical experience in determining who succeeds and fails at work. Into this exciting business arena, the revised and expanded edition of Working Relationships takes its rightful place as a classic toolkit for mastering the personal characteristics and social abilities of emotional intelligence (EQ), with new contributions that include two chapters focused exclusively in the power of EQ to influence success regardless of job type, level of education, or scope of responsibility. Hailed by PMA, the Independent Book Publisher's Association, as a "business breakthrough" and "one of the thirty best business books of the year" by Soundview, the first edition of Working Relationships set the standard for managing conflict and developing teamwork while learning to get along with friends and foes at work. Now Author Bob Wall is back with the latest research and field-tested knowledge about the critical role emotional intelligence (EQ) plays in achieving workplace and career success.
| 10009497 | 650.1 WAL w | RLC MM (Rak Buku Umum) | Available |
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