Image of THE INFLUENCE OF PSYCHOLOGICAL WORKPLACE ENVIRONMENT AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE: THE MEDIATING ROLE OF AFFECTIVE COMMITMENT AMONG GENERATION Z WORKERS IN COFFEE SHOPS

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THE INFLUENCE OF PSYCHOLOGICAL WORKPLACE ENVIRONMENT AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE: THE MEDIATING ROLE OF AFFECTIVE COMMITMENT AMONG GENERATION Z WORKERS IN COFFEE SHOPS

This study examines the influence of psychological workplace environment and Work motivation on job performance among Generation Z employees within Indonesia's food and beverage (F&B) sector, with a particular focus on the mediating role of affective commitment. Employing a quantitative research approach, data were collected through structured online surveys and analyzed using structural equation modeling. The findings reveal that both psychological workplace environment and work motivation significantly enhance affective commitment and directly improve job performance. Furthermore, affective commitment was found to partially mediate the relationships between psychological workplace environment, motivation, and job performance, indicating its crucial role in sustaining organizational outcomes despite Generation Z's typically lower organizational loyalty. The research highlights the importance of fostering flexible, supportive, and inclusive work environments tailored to the unique preferences of Generation Z employees. Additionally, intrinsic motivators such as personal growth opportunities and recognition were identified as key drivers of commitment and performance. This study contributes to the literature by integrating Herzberg's Two-Factor Theory, the Job Demands-Resources Model, and Social Exchange Theory to provide a comprehensive framework for managing Generation Z in high-turnover service industries. Practical recommendations are offered for human resource strategies, while suggestions for future research call for exploration across broader industrial and cultural settings.

Availability
300077837783RLC MM (Rak Tesis)Available
Detail Information
Series Title
-
Statement of Responsibility
Call Number
7783
Publisher
Salemba, Jakarta : Magister Manajemen FEB UI.,
Collation
xiii, 262 p. : ill. ; 30 cm.
Language
English
ISBN/ISSN
-
Classification
650
Content Type
-
Edition
-
Subject(s)
Tesis
Job Performance
Manajemen SDM
Human Resource Management
Affective Commitment
Generation Z
Work Motivation
Psychological Workplace Environment
Food and Beverage Sector
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