Image of PENGARUH WORKPLACE SPIRITUALITY DAN SERVANT LEADERSHIP TERHADAP SERVICE-ORIENTED BEHAVIOUR PEGAWAI INSTANSI PENGELOLA PERNIAGAAN: PERAN WORK ENGAGEMENT DAN SERVICE CLIMATE

Text

PENGARUH WORKPLACE SPIRITUALITY DAN SERVANT LEADERSHIP TERHADAP SERVICE-ORIENTED BEHAVIOUR PEGAWAI INSTANSI PENGELOLA PERNIAGAAN: PERAN WORK ENGAGEMENT DAN SERVICE CLIMATE

Transformasi pelayanan publik di Indonesia menuntut penguatan orientasi layanan berbasis nilai ASN “BerAKHLAK”, sementara gap antara internalisasi nilai dan kualitas layanan masih terlihat. Penelitian ini menguji pengaruh workplace spirituality dan servant leadership terhadap service-oriented in-role performance (SOP) dan SO-OCB, dengan work engagement sebagai mediator dan service climate sebagai moderator, menggunakan survei cross-sectional terhadap terhadap 430 Pegawai Negeri Sipil (PNS) di Instansi Pengelola Perniagaan, kemudian melalui proses data cleansing diperoleh 405 data yang layak dianalisis.

Availability
300078387838RLC MM (Rak Tesis)Available
Detail Information
Series Title
-
Statement of Responsibility
Call Number
7838
Publisher
Salemba, Jakarta : Magister Manajemen FEB UI.,
Collation
xii, 112 p. : ill. ; 30 cm.
Language
Indonesia
ISBN/ISSN
-
Classification
650
Content Type
text
Edition
-
Subject(s)
Work Engagement
Leadership
Workplace Spirituality
Service Oriented
Specific Detail Info
-
Other version/related

No other version available

File Attachment
No Data
Comments
You must be logged in to post a comment