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THE POWER OF BUSINESS PROCESS IMPROVEMENT: THE WORKBOOK

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If you are baffled by why your company makes the same errors, would like to focus your employees' limited time on more valuable work, struggle to resolve an issue you know little about, or make sense of overwhelming new responsibilities-the answer to all of these common challenges, and many more, is business process improvement (BPI). The Power of Business Process Improvement: The Workbook complements the author's popular book, The Power of Business Process Improvement, published by the American Management Association (AMA). In The Workbook, Susan Page offers a streamlined approach to BPI by providing the templates and tools necessary to help you quickly move through the proven 10-step formula leading your business to become more effective, efficient, and adaptable. Arranged in a results-oriented progression, use The Workbook individually or in a group setting to identify and prioritize the processes that need fixing, eliminate redundancy and bureaucracy, control costs, reduce errors, delight customers, and give your organization an edge on continuous improvement.

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Availability

10001915

658.406 PAG t

RLC MM (Rak Buku Wajib)

Available

Detail Information

Series Title

-

Statement of Responsibility

Susan Page

Call Number

658.406 PAG t

Publisher

United States of America : Lowell Books., 2013

Collation

viii, 163 p. : ill ; 28 cm.

Language

English

ISBN/ISSN

978-0-9760428-3-9

Classification

658.406

Content Type

-

Edition

-

Subject(s)

Buku Wajib
Management
Leadership
Organizational improvement

Specific Detail Info

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Other version/related

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