PEOPLE SKILLS: HOW TO ASSERT YOURSELF, LISTEN TO OTHERS, AND RESOLVE CONFLICTS

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PEOPLE SKILLS: HOW TO ASSERT YOURSELF, LISTEN TO OTHERS, AND RESOLVE CONFLICTS

BOLTON, ROBERT - Personal Name;

People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these roadblocks damage relationships by increasing defensiveness, aggressiveness, and dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful, emotionally charged situations.

Availability

10001474 302.34 BOL p RLC MM (Rak Buku Umum) Available

Detail Information

Series Title: -
Statement of Responsibility: Robert Bolton
Call Number: 302.34 BOL p
Publisher: New York : Simon & Schuster., 1986
Collation: xv, 300 p. : ill. ; 21 cm.
Language: English
ISBN/ISSN: 0-671-62248-X
Classification: 302.34
Content Type: -
Edition: -
Subject(s): Buku Umum
Interpersonal Relations
Interpersonal Communication
Specific Detail Info: -

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