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RETAIL BANKING TECHNOLOGY: STRATEGIES AND RESOURCES THAT SEIZE THE COMPETITIVE ADVANTAGE

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Reveals the tools, tactics and strategies that financial industry executives can use to realign and revitalize their retail banking organizations. The primary focus is on the needs and expectations of customers. Explores not only breakthrough technologies but innovative uses of conventional technology and refreshed or enhanced systems to add value to any retail banking operation. Contains practical advice, suggestions, and insights offered by scores of bankers. Topics include information and integration; teller system and service imperatives; platform automation; electronic banking; innovative products and packages; marketing information systems; sales and staff performance; branch bank merchandising and more.

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Availability

10000701

332.10688 VIO r

RLC MM (Rak Buku Umum)

Available

Detail Information

Series Title

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Statement of Responsibility

Michael Violano

Call Number

332.10688 VIO r

Publisher

Chicester : John Wiley & Sons., 1992

Collation

xi, 223 p. : ill ; 23cm.

Language

English

ISBN/ISSN

0-471-53174-X

Classification

332.10688

Content Type

-

Edition

-

Subject(s)

Buku Umum
Banking
Technology

Specific Detail Info

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Other version/related

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