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COMMERCIAL PROBLEM LOANS: HOW TO IDENTIFY, SUPERVISE, AND COLLECT THE PROBLEM LOAN
The structure of commercial lending operations will vary greatly from bank to bank depending on the size and type of bank, and the economic environment in which the bank operates. A small country bank commercial lending operation may be handled entirely by one officer. A medium-sized bank commercial lending operation may consist of a half-dozen employees with minimal organizational structure, while a large bank commercial lending department may be a highly complex organization of considerable size. Regardless of its size, or organizational structure, the commercial lending opera- tion is designed to serve several basic needs of every bank. First, the commercial lending operation provides an opportunity for the bank to invest its funds in loans, presumably at a higher rate of interest than could be obtained through the investment portfolio. Second, it provides the bank with the facilities to meet the normal, reasonable credit needs of its customers, which certainly must be met if the bank is to retain its accounts. Third, an aggressive, progressive com- mercial lending operation is an excellent source of new account busi- ness and, therefore, a significant factor in the growth of the bank.
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