People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, sh…
By showing you how to customize your communication methods to a specific person's character type on the fly; this unique book provides you with the clues and tools to get someone to say yes to you …
The study of formal models of rational decision-making, born in the 17th century as a new science of gambling, has reached maturity in the 20th century. Its paradigms, "expected utility theory" and…
This text is designed for an introductory course in data communications. An increasing number of business schools require or recommend such a course as part of the information systems curriculum. …
The contents of the book are UNIT I DIMENSIONS OF ORGANIZATIONAL COMMUNICATION: COMMUNICATION AND CULTURES Chapter 1 Cultures As Communicative Creations Chapter 2 Entering Organizational Culture…
Getting to Yes has helped millions of people learn a better way to negotiate. One of the primary business texts of the modern era, it is based on the work of the Harvard Negotiation Project, a grou…
Leadership doesn’t have to be a top-down proposition. In fact, the best leaders influence those who are below and above them, as well as people external to the organization, such as customers and…
You can go after the job you want—and get it! You can take the job you have—and improve it! You can take any situation—and make it work for you! Dale Carnegie’s rock-solid, time-te…
A guide to human body language explains how to decipher nonverbal communication, how to read other people's thoughts and emotions through their gestures, and how to insure that one's own gestures a…
How many times have you written an email at work, read it back and found that it didn't make as much sense as you'd hoped? or worse, someone else has told you that they can't follow it. The Pyramid…