This text outlines what it takes to succeed and thrive in the new economy. It provides a look at the human side of the digital era, with detailed cases of around 25 companies including: e-Bay, Drug…
One of those rare books on information technology and its social Implications that is both informative and fun to read. New Scientist A complete course on information technology and its impact o…
Network benchmarking is the in-depth comparison of network management functions and instruments of two or more companies in order to establish quantifiable indicators of network management efficien…
New relationships - both business-to-business and business-to-consumer, not possible before the Net - enable firms to co-evolve in online business communities. These communities are the most powerf…
Argues that capitalism (or free-market economies) is a naturally occurring phenomenon and the way human society organizes itself for survival in a world of limited resources. Offers a view of the h…
A study prepared for the International Labour Office within the framework of the World Employment Programme.
Examines how best developing countries can create the potential to exploit technical change and reap the socio-economic benefits that technology can bring. The need to tailor policies to the differ…
In the fierce competition in the airline industry, customer satisfaction and loyalty are crucial to ensuring the survival and profits of every airline company. Technology utilization is one of the …