DETERMINANTS OF AIRLINES PROFITABILITY
The airline industry has become more rapid growth in a two decades. Number of passengers increase drastically. On the other hand, airlines facing some challenges in conjunction with internal capaci…
- Edition
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- Call Number
- 4795
CORPORATE SOCIAL RESPONSIBILITY (CSR) DAN SERVICE QUALITY: MANAKAH YANG LEBIH…
Persaingan yang ketat dalam industri penerbangan di Indonesia membuat perusahaan berlomba untuk bertahan. Berbagai upaya dilakukan untuk mempertahankan loyalitas konsumen di tengah banyaknya piliha…
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- Call Number
- 7405
CUSTOMER PARTICIPATION IN SERVICE PROCESS: SELF-SERVICE TECHNOLOGY CHECK-IN
In the fierce competition in the airline industry, customer satisfaction and loyalty are crucial to ensuring the survival and profits of every airline company. Technology utilization is one of the …
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- Call Number
- 6390
THE IMPACT OF OPERATIONAL AND FINANCIAL HEDGING TO THE AIRLINE JET FUEL EXPOS…
One of the major expense in airline industry comes from fuel cost. An airline tries to manage the impact of fuel price fluctuation by performing operational and financial hedging. Using the airline…
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- Call Number
- 6883
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