China and India are home to one-third of the world's population. And they're undergoing social and economic revolutions that are capturing the best minds--and money--of Western business. In Billion…
Sudah ada beberapa penelitian yang berfokus pada bagaimana kredibilitas sumber dan keadilan mempengaruhi hubungan parasosial dan ketertarikan produk , serta bagaimana ketertarikan produk berdampak …
Penataan struktur disertai pembenahan alur kerja dan proses bisnis pada organisasi sektor publik dilakukan agar terwujud pemerintahan yang efektif dan efisien. Penelitian ini menggunakan teori pert…
Penelitian ini didasarkan pada pemahaman bahwa perubahan organisasi, seperti delayering, dapat memengaruhi tingkat employee engagement karena ketidakpastian yang ditimbulkan. Penelitian sebelumnya …
According to William Ury, it takes two sides to fight, but a third to stop. Distilling the lessons of two decades of experience in family struggles, labor strikes, and wars, he presents a bold new …
The potential for conflict exists in every interaction. But when one doesnt know how to deal with these disagreements constructively, they can escalate into unproductive and even destructive situ…
Adam Kahane spent years working in the world's hotspots, and came away with a new understanding of how to resolve conflict in a way that seems reasonable--and doable--to all parties. The result is …
The Fourth Edition of a seminal work in the field of mediation and conflict resolution For almost thirty years, conflict resolution practitioners, faculty, and students have depended on The Mediati…
"Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communicatio…
Written for the introductory communication course, Communication Works presents communication principles, interpersonal communication, and public speaking in an engaging and highly interactive mann…