According to William Ury, it takes two sides to fight, but a third to stop. Distilling the lessons of two decades of experience in family struggles, labor strikes, and wars, he presents a bold new …
The potential for conflict exists in every interaction. But when one doesnt know how to deal with these disagreements constructively, they can escalate into unproductive and even destructive situ…
The award-winning first edition of The Promise of Mediation,published ten years ago, is a landmark classic that changed thefield's understanding of the theory and practice of conflictintervention. …