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SERVICES MARKETING: PEOPLE, TECHNOLOGY, STRATEGY: INTERNATIONAL EDITION
WIRTZ, JOCHENLOVELOCK, CHRISTOPHER

Services Marketing is well known for its authoritative presentation and strong instructor support. The new 6th edition continues to deliver on this promise. Contemporary Services Marketing concepts…

Edition
6th. Ed
Call Number
658.8 LOV s 6th
Availability9
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SERVICE MARKETING: PEOPLE, TECHNOLOGY, STRATEGY
WIRTZ, JOCHENLOVELOCK, CHRISTOPHER

Services Marketing: People, Technology, Strategy is the eighth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to featu…

Edition
8th. ed.
Call Number
658.8 WIR s 8th
Availability5
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RLC MM FEB-UI
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RLC MM-FEBUI (Library) occupies the right side of the ground floor of the MM FEB UI Building with a reading room capacity of more than 60 people.
 
The MM-FEB UI library service system is closed (closed access); where the user does not have direct access to the collection shelf. Or in other words, users are not allowed to take their own books from the collection shelf

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