Accessible and engaging, this unique text offers strategies for critical and creative thinking and includes many opportunities for practicing these fundamental skills. This text introduces stu…
Think about the last time you tried to change someone's mind about something important: a voter's political beliefs; a customer's favorite brand; a spouse's decorating taste. Chances are you weren'…
Spiral Dynamics introduces a new model for plotting the enormous economic and commercial shifts that are making contemporary business practice so complex and apparently fragmented. Focusing on cutt…
This overview of the most studied variable in organizational behaviour research considers the nature of job satisfaction techniques for assessing job satisfaction, cultural and gender differences i…
This book challenges our age-old assumption that trust is merely a soft, social virtue, and instead demonstrates that it is a hard-edged, economic driver--a learnable and measurable skill that make…
Exploring the benefits of "right-brained" thinking, this groundbreaking guide reveals how to survive and thrive in a world turned upside down by rising affluence, the outsourcing of good jobs abroa…
In The Politics of Uncertainty Peter Marris examines one of the most crucial and least studied aspects of social relationships: how we manage uncertainty, from the child's struggle for secure attac…
I have found a curiously common reaction among those who discover that I teach a course in business ethics. This reaction takes various forms from the baffled, "Business ethics?" or "Isn't that a c…
The authors claim that the greatest opportunity to improve negotiation performance lies in focusing on decision-making activities. Deviation from rationality, cognitive errors, assumptions of accur…