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COVID-19’S IMPACT ON SUBJECTIVE WELL BEING OF JAKARTA’S ONLINE MOTORCYCLE DRIVERS

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This research uses case study evidence to examine how COVID-19 has impacted the subjective well-being condition of online platform based urban gig workers. Initial findings suggest that the platform companies should pay more attention to worker feedback to create better working environment, as productivity will be better achieved with better general life satisfaction. Gig workers commonly face challenges that differ in nature or intensity from those experienced by traditional organizational worker. Previous researches regarding the topic still present few perspectives regarding how the worker’s well-being is affected during the Covid-19 crisis. In this study, 9 online motorcycle drivers were interviewed in a focus group discussion. Initial findings show that technostressors play a big role. Drivers do feel that the app controls their daily routine tightly through the way the protocols are set up. The precarious nature of their income affects anxiety levels in some drivers during the Covid-19 crisis. Furthermore, the lack of management support from the intermediary apps causes strain in management and employee relationship; causes some form of distrust from the drivers.

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Availability

30006574

6574

RLC MM (Server RLC)

Available

Detail Information

Series Title

Tesis

Statement of Responsibility

Muhammad Radityo Nugroho Rosadi

Call Number

6574

Publisher

Salemba, Jakarta : Magister Manajemen FEB UI., 2022

Collation

xiii, 60 p. : ill. ; 30 cm.

Language

English

ISBN/ISSN

-

Classification

650

Content Type

text

Edition

-

Subject(s)

Tesis
Case Study
Indonesia
Manajemen SDM
Subjective Well-Being
Gig-Work
Online Motorcycle Taxi
2022

Specific Detail Info

-

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