This Third Edition of the groundbreaking book Designing Organizations offers a guide to the process of creating and managing an organization (no matter how complex) that will be positioned to respo…
When employees are engaged, they are passionate and feel a deeper connection to their work. Grateful Leadership is an essential approach for leaders who want to achieve the bottom line and foster a…
Airport Management is an up-to-date and industry-relevant textbook providing useful insight into all aspects of airports. With more than a decade of experience as an airport administrator, author D…
Traditional notions of stand-alone, "atomistic" organizations are giving way to new concepts about organizations and new modes of organizational interaction. Systems thinking is now becoming an ess…
Featuring many classic articles, the popular Strategy Reader provides a remarkable overview of continuing debates in the field of strategic management. The second edition retains many of the classi…
To stay ahead of the pack, you must translate your organization's competitive strategy into day-to-day actions that will enable your company to win in the marketplace. This means channeling resourc…
This textbook offers a fully integrated approach to the theory and practice of service management, exploring the operational dynamics, management issues and business models deployed by service firm…
Value Proposition Design helps you tackle the core challenge of every business -- creating compelling products and services customers want to buy. This highly practical book, paired with its online…
This revised edition of Peter Senge’s bestselling classic, The Fifth Discipline, is based on fifteen years of experience in putting the book’s ideas into practice. As Senge makes clear, in the …
Leading management guru Peter M Senge defines the five business 'disciplines' which together help to build learning organizations. These companies will be the successful ones in the coming decade b…