CRUCIAL CONVERSATIONS: TOOLS FOR TALKING WHEN STAKES ARE HIGH
"Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communicatio…
- Edition
- 2nd. ed.
- Call Number
- 153.6 PAT c 2nd
TRAINING IN INTERPERSONAL SKILLS: TIPS FOR MANAGING PEOPLE AT WORK: INTERNATI…
This book provides an action-oriented approach to developing interpersonal skills, in which students actually practice skills behaviour. It contains more than 40 exercises centred around 12 key int…
- Edition
- 6th. ed.
- Call Number
- 658.302 ROB t 6th ie
TRAINING IN INTERPERSONAL SKILLS: TIPS FOR MANAGING PEOPLE AT WORK: INTERNATI…
An applied approach to developing and practicing interpersonal skills. By developing and practicing the material in Training in Interpersonal Skills, readers can learn how to build productive relat…
- Edition
- 5th. ed.
- Call Number
- 658.302 ROB t 5th ie
PEOPLE SKILLS: HOW TO ASSERT YOURSELF, LISTEN TO OTHERS, AND RESOLVE CONFLICTS
People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, sh…
- Edition
- -
- Call Number
- 302.34 BOL p
HOW TO READ A CLIENT FROM ACROSS THE ROOM: WIN MORE BUSINESS WITH THE PROVEN …
By showing you how to customize your communication methods to a specific person's character type on the fly; this unique book provides you with the clues and tools to get someone to say yes to you …
- Edition
- -
- Call Number
- 153.6 MYC h
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