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STRATEGIC MARKETING
CRAVENS, DAVID W.PIERCY, NIGEL F.

Discusses the concepts and processes for gaining the competitive advantage in the marketplace. This book presents the marketing strategy process with an emphasis on analysis, planning, and implemen…

Edition
10th. ed.
Call Number
658.8 CRA s 10th
Availability5
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SERVICE MARKETING: PEOPLE, TECHNOLOGY, STRATEGY
WIRTZ, JOCHENLOVELOCK, CHRISTOPHER

Services Marketing: People, Technology, Strategy is the eighth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to featu…

Edition
8th. ed.
Call Number
658.8 WIR s 8th
Availability5
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BUSINESS MARKETING: CONNECTING STRATEGY, RELATIONSHIPS, AND LEARNING
TANNER, JOHN F.DWYER, F. ROBERT

"Business Marketing", 4e is targeted at the undergraduate Business Marketing course to students who want to succeed in business to business marketing. This edition combines a theory-driven yet hand…

Edition
4th. Ed
Call Number
658.8 DWY b 4th
Availability3
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SERVICES MARKETING: INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM
ZEITHAML, VALARIE A.BITNER, MARY JOGREMLER, DWAYNE D.

Services Marketing, 6/e, is written for students and businesspeople who recognise the vital role that services play in the economy and its future. The advanced economies of the world are now domina…

Edition
6th. ed.
Call Number
658.8 ZEI s 6th
Availability4
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SERVICES MARKETING: INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM
ZEITHAML, VALARIE A.BITNER, MARY JOGREMLER, DWAYNE D.

Zeithaml's Services Marketing introduces readers to the vital role that services play in the economy and its future. Services dominate the advanced economies of the world, and virtually all compani…

Edition
7th. ed.
Call Number
658.8 ZEI s 7th
Availability5
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STRATEGIC MARKETING
CRAVENS, DAVID W.PIERCY, NIGEL F.

"Strategic Marketing 9/e" by Cravens and Piercy is a text and casebook that discusses the concepts and processes for gaining the competitive advantage in the marketplace. The book is designed aroun…

Edition
9th. ed.
Call Number
658.8 CRA s 9th
Availability1
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RLC MM FEB-UI
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RLC MM-FEBUI (Library) occupies the right side of the ground floor of the MM FEB UI Building with a reading room capacity of more than 60 people.
 
The MM-FEB UI library service system is closed (closed access); where the user does not have direct access to the collection shelf. Or in other words, users are not allowed to take their own books from the collection shelf

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